TERMS AND CONDITIONS:

RETURN POLICY: AT J&J CRAFTS WE ARE COMMITTED TO MAKING SURE YOU ARE COMPLETELY SATISFIED WITH YOUR PURCHASE.   PLEASE REPORT ANY DISCREPANCIES WITH YOUR ORDER TO US WITHIN 48HOURS OF RECEIPT. CUSTOMERS ARE RESPONSIBLE FOR SHIPPING CHARGES ON RETURNS IF THE ITEM OR ITEMS WERE ORDERED IN ERROR.

SHIPPING INFORMATION: WE SHIP TO ANYWHERE IN CANADA. ON ORDERS OVER $350.00 BEFORE TAXES, WE OFFER FREE DELIVERY WITHIN SPECIFIC DELIVERY SERVICE AREAS. FOR ORDERS UNDER $350.00 OR OUTSIDE SPECIFIC DELIVERY SERVICE AREAS A DELIVERY CHARGE WILL APPLY. FOR MORE INFORMATION ON SHIPPING CHARGES PLEASE CALL US TOLL FREE 1-866-460-4273, LOCAL 905-707-7960.

OPENING AN ACCOUNT:YOU CAN EASILY OPEN AN ACCOUNT WITH US. CALL, FAX,EMAIL,OR PLACE YOUR ORDER ON LINE. PLEASE ENSURE THAT YOU INCLUDE YOUR COMPANY NAME, YOUR NAME, PHONE NUMBER, AND PROPER SHIPPPING INFORMATION. PLEASE NOTE WE CANNOT SHIP TO A P.O.BOX. ALL FIRST ORDERS MUST BE PREPAID IN FULL BY EITHER VISA, MASTERCARD, OR CERTIFIED CHEQUE.

PHONE-1-866-460-4273 OR LOCAL 905-707-7960

FAX-905-707-7959

EMAIL-CRAFTLADY@JANDJCRAFTS.CA

ONLINE-WWW.JANDJCRAFTS.CA

PRODUCT PRICING: WE MAKE EVERY EFFORT TO MAINTAIN OUR PRICES AS LISTED, BUT DUE TO MARKET AND CURRENCY FLUCTUATIONS WE RESERVE THE RIGHT TO CHANGE PRICES WITHOUT NOTICE WHEN NECESSARY.

TERMS OF PAYMENT- FOR ESTABLISHED ACCOUNTS TERMS ARE NET 30 DAYS FROM DATE OF INVOICE*

*credit is extended to approved accounts only.

 

PRIVACY POLICY

J&J CRAFTS IS COMMITTED TO PROVIDING OUR CUSTOMERS WITH A WEB SITE THAT RESPECTS YOUR PRIVACY AND PROTECTS THE PERSONAL INFORMATION THAT YOU PROVIDE TO US.

WHEN YOU MAKE A PURCHASE FROM J&J CRAFTS, AS PART OF THE BUYING AND SELLING PROCESS WE COLLECT INFORMATION YOU GIVE US, SUCH AS YOUR NAME, ADDRESS, PHONE AND EMAIL.

WE ENSURE THAT ANY PERSONAL INFORMATION WE RECEIVE IS KEPT CONFIDENTIAL.

LIKE MANY OTHER WEBSITES, WHEN YOU BROWSE OUR SITE WE RECEIVE YOUR COMPUTERS IP(INTERNET PROTOCOL) ADDRESS IN ORDER TO PROVIDE US WITH INFORMATION THAT ALLOWS US TO MAKE YOUR VISITS TO OUR WEBSITE EASIER BY RECOGNIZING YOU WHEN YOU RETURN.

AS A VALUED J&J CRAFTS CUSTOMER WE WILL (WITH YOUR PERMISSION) SEND EMAILS, OR MAILINGS TO INFORM YOU OF NEW PRODUCTS OR SPECIAL PROMOTIONS WE FEEL MIGHT BE OF INTEREST TO YOU.

CONSENT-WHEN YOU PROVIDE US WITH PERSONAL INFORMATION TO COMPLETE A TRANSACTION, VERIFY YOUR CREDIT CARD, PLACE AN ORDER, ARRANGE FOR DELIVERY OR RETURN OF A PURCHASE, WE IMPLY THAT YOU CONSENT TO OUR COLLECTING AND USING IT FOR THAT SPECIFIC REASON ONLY. YOU MAY WITHDRAW YOUR CONSENT FOR US TO CONTACT YOU, AND FOR THE CONTINUED COLLECTION OF YOUR PERSONAL INFORMATION AT ANY TIME BY CONTACTING US BY PHONE OR EMAIL.